Which one is better — a framework or a CMS?

The CMS is not very friendly concerning the expanding of the database standardized structure, but on the other hand, you immediately get access to the administrative part of the site, as well as the ability to change a lot on the site without involving the developers. If your idea involves a non-standard database structure, then you should pay attention to open-source frameworks, among which the most convenient and extensible are Laravel, Symfony and Yii2.

How long does a web development project take from the start to finish?

The terms depend on the type and complexity of your project. It is also necessary to consider the process of preparing all papers and legal documents. After this comes the graphic design phase, which can take several weeks. Then the stage of product development and testing takes place. The whole process can be broken down into cycles, which allows you to track the progress of your web project. The minimum development terms are 1.5 months.

Will the project be responsive and SEO-optimized?

The implementation of the basic SEO optimization is a part of the project realization. A shortlist of major changes is as follows: PageSpeed Insights Optimization — Google Developers; Checking the site for system errors, as well as eliminating problems if they were found; Installing an SSL certificate and launching the site using a secure protocol; Installing a Google Analytics statistics counter (not including setting up web analytics); Setting up the automatic generation of SEO headers from the names of the site pages; Setting up a Sitemap to improve the indexing of the site by search engines; Setting up Robots.txt for search systems; Setting up the most necessary domain name redirects from www to the version without a hostname, switching from HTTP to HTTPS, from index.php to the main domain, etc.

Will the site be available on mobile devices and tablets?

Yes, one of our key goals is to create a cross-browser and cross-platform website. We can offer you different designs for different extensions, thanks to which your clients will be able to use the site both on IOS and Android systems, as well as in Chrome, Opera, or Safari browsers. We always achieve good results by testing the product in emulators and on real devices, which are located in our office especially for this purpose.

Will you maintain and improve my site after its launching?

We will support and develop your project as long as the need arises. If you do find it necessary to hire another team for technical support, this will not cause any problems.

What is the timeframe for creating an online store?

The outcome is contingent upon the requirements, website size, design, and other factors. In general, it takes 1-6 months to develop.

Who fills the online store?

The administration panel allows you to do it on your own. We will guide and assist you in uploading products by using an import file.

Is a monthly fee required for the online store?

No, you pay us in stages throughout the product development process. Monthly payments are made for the server, domain, and SSL certificate at $10 per year. In case it's necessary, we'll also sign a maintenance contract for the finished store.

Can I use the API to connect to another service?

If the outside service has this feature, we can link any service to your online store on request.

How much does a hosting cost?

Tariffs costing at least $40 per month are recommended for fast work.

How to manage content?

We offer a user-friendly administration panel where you can manage products (create, edit, delete, etc.), orders and customers (view and process orders, maintain history), content (create and edit articles, for example), and apply SEO settings (fill in metadata, etc.). Additional options like reports, marketing tool management, and email editing are also implemented by us.

Why is the development cost higher on a framework compared to a CMS?

Yes, CMS is cheaper, but it comes with templated designs, lower security, limitations due to the CMS core, lack of customization options for the control panel, slowdowns caused by installed modules, and other drawbacks. Our product is a distinct development, resulting in a perfect website with a robust design and seamless operation.

CRM, as a software development, is a system for automating such relationships and storing customer data. It also provides valuable data analytics, which are essential for any successful business venture.

What types of CRM does Asabix create?

The Asabix team offers a full range of services for the development, installation, configuration, modification, and support of custom CRM applications: WMS - warehouse management; ERP - enterprise business process automation; LMS - learning management system; MES - production management; Bespoke systems for various other types of companies.

What functionality can be included in a CRM system?

Any type you want that will be useful for your business. All implementations are possible and exciting for us, and custom CRM development is our expert profile.

How much will the server cost?

We recommend reliable servers with tariffs starting from $40 per month for the high speed and security of CRM systems.

Can you customise an existing CRM?

Indeed, we are developing CRM and other systems based on the Laravel framework. If you already have a pre-built solution, we are ready to consider opportunities to upgrade it and adapt it to your needs.

How do we order the development of a CRM program?

Entrust the development of a CRM system for your business to the Asabix team. Contact us. We are looking forward to working with you!

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eCommerce CRM Development

Build a straightforward process from order to delivery
Synchronize customer service, finance, and warehouse operations
Access real-time data for faster business decisions

Security Aligned with

ISO 27001:2013

Privacy Compliant with

GDPR

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CRM Development

eCommerce CRM Development

Is this right for you?

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What challenges does CRM solve in eCommerce?

As your business grows, so do the risks of errors: lost orders, delayed shipments, and unsatisfied customers. The solution is eCommerce CRM integration. It helps managers work in sync while giving business owners a complete, real-time overview of sales performance.

Losing orders and keeping customers waiting?

When order volume increases, chaos often follows: data scattered across spreadsheets, messages buried in messengers. CRM consolidates all orders from your website, marketplaces, and social media into a single dashboard. The system checks product availability, generates invoices, and forwards orders to logistics. As a result, your business runs faster without manual errors or shipping delays.

Struggling to track marketing performance?

Without centralized analytics, it’s hard to see which campaigns truly deliver results. eCommerce CRM solutions unify data from all advertising channels and show the real ROI for each source. You can instantly spot where you’re overspending and adjust your strategy. This helps save budget and focus on the most effective promotion channels.

No unified approach to customer management?

When customers are handled by different managers, the communication history gets lost. CRM software for eCommerce stores all purchases, inquiries, and campaign interactions in one place. Each manager can view the whole customer journey from the first order to repeat purchases. This enables personalized offers and builds long-term loyalty.

Data inconsistencies between departments?

Sales, logistics, and finance teams often operate separately, causing delays and confusion. eCommerce automation through eCommerce CRM software connects all processes – orders, payments, inventory, and shipping. Each department has access to up-to-date data in real time, while management gets transparent analytics without relying on manual reports.

Our clients

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Brands we work with

Advantages

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CRM capabilities that boost business efficiency

An eCommerce CRM solution is more than just automation for your online store; it’s a unified workspace for your entire team. Sales, marketing, logistics, and finance operate seamlessly together as one system.

Behavioral analytics

CRM for eCommerce business collects data on purchases, seasonality, traffic sources, and customer responses to promotions, building an accurate demand model. Based on this analysis, the system forecasts which products should be restocked and which should be removed from campaigns. This helps maintain optimal inventory levels without overspending. CRM turns raw numbers into a strategic planning tool, reducing frozen capital in warehouses and improving turnover.

Loyalty programs

Instead of manually managing discounts and bonuses, the system automates all aspects of customer loyalty: cashback, coupons, and personalized offers. This leads to more repeat purchases and a higher average order value. CRM eCommerce integration also keeps a full interaction history, allowing you to see when a customer last purchased and how they responded to previous offers. This helps build long-term relationships, improve service, and create a sense of personalized attention for every shopper.

Unified customer support

When inquiries come from multiple channels (your website, messengers, or social media), CRM gathers them into a single dashboard. Managers instantly see the customer’s communication history, purchase records, and order status, eliminating duplicate responses and speeding up reaction time. Management can track service quality through response metrics and satisfaction levels. This centralization improves communication and strengthens your company’s reputation.

API integrations

The Asabix CRM eCommerce software easily connects to any external service with an open API – marketplaces, payment systems, ERP solutions, accounting tools, delivery services, or fulfillment centers. This approach eliminates data duplication, increases accuracy, and ensures smooth business operations across all levels. Data syncs in real time, keeping orders, payments, stock, and statuses always up to date.

Supply planning and inventory management

The system monitors stock levels and product movement between warehouses. For example, if inventory drops below a certain threshold, the CRM eCommerce software automatically generates a purchase order for the supplier. It also accounts for delivery times, seasonality, and sales trends, helping optimize storage costs. All this data is visualized in intuitive analytics dashboards, giving you a clear view of stock balance and minimizing supply delays.

Financial analytics and profitability

CRM and eCommerce integration automatically consolidates all financial transactions and displays them in dashboards that track profitability by product, channel, or sales manager. You can instantly identify where the business is losing money and adjust strategy accordingly. The system calculates margin, customer acquisition cost (CAC), and actual ROI by campaign. Every decision is backed by precise data – essential for scaling your business effectively.

Promotion and pricing management

One dashboard replaces dozens of spreadsheets: you can create promotions, set discounts for specific customer groups or regions, and track results instantly. The system shows how a campaign affects sales and average order value, stores full price history, and automatically updates prices on your website, eliminating human error. This speeds up marketing operations, simplifies pricing control, and provides transparency for management.

B2B module for wholesale clients

For corporate customers and distributors, a dedicated B2B module provides personal accounts with individual pricing, purchase history, financial documents, and order statuses. CRM integration with eCommerce allows large contracts to be managed efficiently without overloading the sales team. The module automates invoicing, payment tracking, and shipping control, while keeping all documents organized in one place.

Why us?

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Why choose Asabix for CRM development

Expertise in eCommerce solutions

We develop CRM systems for online stores of all sizes, from niche startups to large retail networks. We understand the challenges of eCommerce: duplicate orders, complex logistics, and fragmented processes. Our solutions address these issues systematically, creating a smooth and connected business workflow. Each system is built for scalability and security, supporting growth without downtime. With Asabix, your CRM evolves together with your business.

Modern architecture and reliable technology

The Asabix CRM is built on modern, scalable technologies with a modular architecture that grows without interrupting operations. AI-powered algorithms help automate routine tasks, analyze demand, and forecast sales trends. The system integrates seamlessly with any CMS, ERP, or warehouse management platform, ensuring flexibility and stability at every stage of growth.

Data security and ISO standards

Asabix CRM software for eCommerce complies with ISO 27001 and the latest data protection practices. We implement multi-level access control, action logging, two-factor authentication, and OTP codes. On the server side, encryption and active security monitoring ensure safe, uninterrupted system performance. Regular audits and AI-powered threat detection help maintain long-term reliability and compliance with evolving global standards.

Reviews

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They trust us

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Some Comments

We are very happy with the results! From the very beginning, the Asabix team exhibited a commitment to excellence and their performance exceeded our expectations on every front. Communication was seamless throughout the entire project. They were quick to respond to my inquiries, which helped us maintain a dynamic and efficient workflow. The quality of their work is truly outstanding.

They demonstrated an impressive level of expertise in web development. They flawlessly executed complex functionalities and integrated custom features to meet our specific needs. The website they created functions seamlessly and aligns with our brand identity.

Anna Schmitz

CFO, Superior Vending Inc.

Our partnership with Asabix has been in place for 5 years, and it's been a successful collaboration. We sought their expertise based on recommendations we received to finalize our existing online store and eventually develop a new, more technically advanced one that supports two languages and currencies for international shoppers. The outcome was perfect for us: the Laravel-based online store loaded quickly and displayed perfectly on mobile devices. It's worth mentioning that we frequently incorporate third-party services or follow specific recommendations from SEO agencies, and Asabix handled it all, saving us from unnecessary back-and-forth. This team helped us bring Ukrainian hospitality online and draw in new customers.

Iwan Korniychuk

Managing partner, Etnodim

Asabix's development team blew us away with their exceptional technical expertise and relentless dedication throughout the project development process. We've got a speedy website with an intuitive admin panel. The platform includes a helpful calculator for estimating global delivery costs. You can monitor real-time deliveries by initiating shipments, making payments, and receiving tracking numbers for parcels in your account. The system also features dedicated pages for payment history, address templates, and more. Both the website and account offer multiple language options. Furthermore, the account integrates various APIs of external services.

Svitlana Krytska

COO, Express Poshta

Asabix's efforts have increased the client's store visits and conversion rates. Asabix has adhered to deadlines and consistently and promptly attended to issues, even outside regular business hours. Their efficiency, flexibility, responsibility, and engaging approach are key elements of their work.

Evgeniy Marendich

Head of Marketing, EAT ME AT

Qualified employees work there. The company knows Laravel + VueJS well.

Oleksandr Polkhovskyi

CEO, Uland.ua

Been working with Asabix for a few months, been very happy with the service. Very quick at responding and providing great solutions. Would recommend them for any project in Laravel, and with API. Tried others before, glad I found them sooner than later.

Oleh Ladan

Skladusa

We hired Asabix to develop a website that would rank highly in search engines and have an up-to-date look. We needed to present our furniture series and collections online for many European countries. Our communication with the Asabix team was quick and straightforward, and the outcome was even better than we imagined: the website works flawlessly, and we also introduced loyalty programs and promotional subscriptions. The admin panel we received was user-friendly, allowing us to manage and launch the online store on time.

Roman T.

Business development manager, Aquarodos

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FAQs

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Frequently asked questions answered

How does a CRM help an online store?

It automates sales, payment tracking, logistics, and customer communication. Fewer manual tasks – more time to focus on business growth.

Do I have to pay a monthly subscription?

No. Once launched, your CRM for eCommerce is entirely yours, with no subscription fees or user limits. You only pay for development. After that, the ongoing costs cover hosting, domain, and optional technical support.

Why is a custom CRM better than a cloud solution?

Cloud-based CRMs follow a subscription model and offer limited customization. With a custom CRM eCommerce, you maintain full control over your data, functionality, and security. It integrates with your store’s CMS, ERP, and payment systems, and grows alongside your business without risking access or data.

How long does it take to develop a CRM for an online store?

The timeline depends on the number of modules and integration complexity. A basic CRM in eCommerce with core functionality can be ready in a few months. If you need a large-scale system with analytics, dynamic pricing, or AI automation, the timeline increases accordingly.

How much does CRM development for a store cost?

The final cost depends on your technical requirements, the number of integrations, the automation level, and the interface design. We use a milestone-based payment model, which lets you track progress and review intermediate results. Contact us for a personalized estimate tailored to your business.

What features are most important for eCommerce?

The best eCommerce CRM software comes with integrations with marketplaces, personalization, analytics, customer management, logistics, and loyalty programs.

Can the CRM integrate with marketplaces and payment systems?

Yes. We integrate with leading global platforms such as Amazon, eBay, Shopify, WooCommerce, Stripe, PayPal, and Square, as well as popular accounting and ERP systems like QuickBooks, Xero, Odoo, and others — ensuring seamless data flow between sales, payments, and finance.

How much does a CRM eCommerce software cost?

Pricing depends on the required functionality and automation level. We provide a personalized offer after a short consultation.

Contacts

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Email:

[email protected]

Phone:

+38 (096) 880 99 00

Address:

Ukraine, Zhytomyr
Vitruka Street, 9V

Shedule:

Mon – Fri, 9 am – 7 pm

Email:

[email protected]

Phone:

+48 570 337 815

Phone:

+17 377 101 449

Address:

Poland, Warsaw, 00-842
Łucka Street 15/204

Shedule:

Mon – Fri, 9 am – 7 pm

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eCommerce CRM Development

What challenges does CRM solve in eCommerce?

Brands we work with

CRM capabilities that boost business efficiency

Why choose Asabix for CRM development

They trust us

Highlighting our best work

We use the best technologies in our work

Frequently asked questions answered

Ready to get started?Reach out to us!

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We use the best
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