scroll
#

CRM system for
logistics company SkladUSA

floating
  • UI/UX Design
  • Front-end
  • Back-end
  • QA
  • Support
February 2021 — September 2022
PROJECT
CRM system for company
with warehouses in the USA,
United Kingdom, Poland and Ukraine
floating
floating
RESULT
The goal was reached —
we've built new system
10560+
Hours of back-end
6400+
Hours of front-end
230+
Hours of planning and design
ABOUT
Project details
and roles
Company
SkladUSA is an American-Ukrainian company that makes it easier for entrepreneurs from Ukraine and the EU to sell their goods on global marketplaces such as Amazon, eBay, Etsy, etc., as well as deliver goods to the US and Europe.
SkladUSA offers warehouses in different countries and cooperates with a huge amount of shipping companies all over the world to ship products chip and quickly,with the possibility of ordering a courier to your home.
Basic services of SkladUSA
  • Consolidation of orders;
  • Storage of goods in warehouses;
  • Reception and processing of orders;
  • Express delivery;
  • Acceptance of payment from buyers;
  • Withdrawal of funds;
  • Return processing.
The Team
  • Project Owner;
  • Designer;
  • Project Manager;
  • Back-end Developers;
  • Front-end Developers;
  • QA specialist.
The process description
1) The ASABIX company provided technical support to the SkladUSA project on the Symfony (Sonata) framework for three years.
2) Due to the high load on the project and the need to develop new functionality, the customer set the task to restart the project with a new structure and design, using the latest Laravel + VueJS core technology stack.
PRODUCT CHRONOLOGY
Stages of the
project
Definition of needs
Prototyping and design
Development
Design discussion and more
Prototyping
Definition of need
Design
Documentation
Development
(back-end та front-end)
Own API
Connecting external APIs
Testing
TABLE VIEW
Orders FBM
fbm interface
floating
RESPONSIVE
Consolidated order
fbm order interface
fbm order interface
fbm order interface
floating
Asabix TASKS
System functionality
Accounting for goods
  • Creation of goods;
  • Receipt and posting of goods;
  • Inventory;
  • Automatic assignment of a UPC code to a product;
  • Automatic generation of labeling;
  • Possibility to scan goods;
  • Invoicing for a certain period of storage of goods in the warehouse;
  • Movement of goods;
  • Storage of goods on shelves etc.
Finance
  • Possibility to accept payments via Paypal and Authorize.net to your account in the system, with payment system fees and general or personal SkladUSA fees;
  • Transfer of funds to any direction: bank card, private entrepreneur, Payoneer and others;
  • A module has been developed for accepting payments and paying through Woocommerce, Opencart and Shopify;
  • Reports and accounting;
  • 10+ options with pricing logic;
  • Invoices issue and write-off.
DHL, FedEx, USPS, APC, GLS, PostNL and others
Clients can generate documents for sending by any service directly in the system office, having received the cost of the parcel, track number and related documents, in addition, the client can call the courier home.
Amazon, Ebay, Etsy
APIs of 3 largest trading platforms are connected. Each client has the opportunity to receive orders from any trading platform to his account and form a shipment based on this, after which it will be processed by SkladUSA and the track number of this shipment will be automatically added to the trading platform.
Etsy
  • Ability to create/delete/edit Etsy listings via API in SkladUSA account;
  • Import listing from Etsy via SkladUSA account to Woocommerce, Opencart stores.
Statistics
Tracking the status of parcels, displaying problem parcels (which are on the road for more than 14 days), delivery statistics by time (different carriers for a different period of time).
General functionality
  • User/subusers & admin/subadmin roles;
  • Parcels in consolidation;
  • Connection of stores;
  • Sending SMS;
  • Return of parcels;
  • Online notifications in the system.
OTHER PAGES
Finance, Warehouse,
Settings and Statistics Tabs
other page
other page
other page
other page
other page
other page
USER EXPERIENCE
Application architecture
1. Authorization
1. Sign in
Login
  • with
    Facebook
Password
  • Forgot
    Password
Agree to the Terms and Conditions
2. Registration
Personal Information
  • First Name
  • Last Name
  • Password
  • Phone
  • E-mail
Location
  • Address
  • City
  • Country
  • Zip code
Account Details
Agree to the
Terms and Conditions
2. Dashboard
Notifications
Top up balance
Shipping calculator
1. Orders
Express
  • DHL
  • FedEx
Consolidation
  • To USA
  • To Europe
Orders FBM
  • Consolidated order
  • From the warehouse
Orders FBA
Shipment to the warehouse
  • Self dispatch
  • Return shipping
2. Finance
Transactions
  • PayPal
  • Authorize
Own listings
  • Active goods
  • PayPal button
Refund
Withdrawals
PayPal complaints
3. Warehouse
Products
  • Add new
  • Тermal print
Product report
  • In transit
  • Received
  • Shipped
  • Reserved
Disposal Orders
4. Problems
Parcel 14+ days
  • DHL
  • FedEx
  • UPC
  • and other
File a сlaim
  • Add new
  • Edit
My Returns
  • Delete
  • Send to warehouse
  • Resend to client
  • Return to Ukraine
5. Income and expenses
Profit report
Shipping report
Expenses
6. Settings
Accounts
  • All accounts
  • Personal (Ukraine)
  • Personal (World)
  • Business
  • E-mails
Shops
  • Etsy, eBay
  • Amazon, Shopify
  • OpenCart, Woocommerce
  • Tilda and other
Subusers
  • Add new
Modules
  • OpenCart
  • Tilda
  • Woocommerce
Profiles
  • Packaging
  • Products
  • Expenses
7. Statistics
Delivery statistics
  • DHL
  • FedEx
  • USPS
  • APC
Analytics dashboard
3. My user profile
ORDER FBA
New FBA order—
the whole flow
fba interface
fba interface
fba interface
fba interface
API
Connected API for
SkladUSA
img
img
img
img
img
img
img
img
img
img
img
img
img
img
img
OTHER PAGES
Modules, special information
and express delivery
other page
other page
other page
other page
other page
other page
EXPRESS ORDER
Express order
DHL and FedEx
floating floating
What is express order
Order delivery times are from 2 days. In addition, in the SkladUSA system you can insure your shipment, receive all customs documents and track the parcel.
Etsy LISTINGS
Created by Etsy listings via API
floating
floating
STATISTICS
SkladUSA Achievements
211+
Countries
2m+
Parcels
1985+
Ton of cargo
DESIGN POINTS
Comments about
the layouts
design img
Design details
  • Using of omponents and atomic design for all the elements — single elements like fields and buttons then came to single unique blocks;
  • Grid “equal to 4” — the overwhelming majority
    of all the sizes and spacings are equal to 4px;
  • Colors & styles, which were required, for all the elements, hierarchy in typography;
  • UI kit for the developers with all the states of the elements;
  • Responsive of all unique pages.
User account
Additionally protected by Google Authenticator
floating floating
FEEDBACK
I am looking forward the
project to be released...
Together we created a great work and I think we became a real team! I am looking forward the project to be released so that users could finaly relax working with our system!
All the tasks were done:
  • deleted useless functionality;
  • in priority - the most frequent actions in one click, excellent navigation, no useless buttons, processes, all business needs are satisfied;
  • created a clear, simple interface with all functionality;
  • high-quality implementation and really good speed of the system which is very important for our users;
  • a pleasant system from Ui perspective using branding colors and typography.
Thank you! Looking forward to work with you in the future projects!
Contact Us
#0013
Ready to Start? Let Us Know!
Address:

Ukraine, Zhytomyr
Vitruka Street, 9V

M-F, 9am — 7pm

Address:

Poland, Warsaw, 00-842
Łucka street 15/204

M - F, 9am - 7pm

Contact Us
#0000
Have a Question?
Describe your problem, fill the form below, and our staff will help you!
Required field
Required field
Required field
Required field