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CRM system for
logistics company SkladUSA

Uk Ru En

UI/UX Design
Front-end
Back-end
QA
Support

February 2021 — September 2022

PROJECT

CRM system for company
with warehouses in the USA,
United Kingdom, Poland and Ukraine

RESULT

The goal was reached —
we've built new system

10560+

Hours of back-end

6400+

Hours of front-end

230+

Hours of planning and design

ABOUT

Project details
and roles

Company

SkladUSA is an American-Ukrainian company that makes it easier for entrepreneurs from Ukraine and the EU to sell their goods on global marketplaces such as Amazon, eBay, Etsy, etc., as well as deliver goods to the US and Europe.

SkladUSA offers warehouses in different countries and cooperates with a huge amount of shipping companies all over the world to ship products chip and quickly,with the possibility of ordering a courier to your home.

Basic services of SkladUSA

Consolidation of orders;
Storage of goods in warehouses;
Reception and processing of orders;
Express delivery;
Acceptance of payment from buyers;
Withdrawal of funds;
Return processing.

The Team

Project Owner;
Designer;
Project Manager;
Back-end Developers;
Front-end Developers;
QA specialist.

The process description

1) The ASABIX company provided technical support to the SkladUSA project on the Symfony (Sonata) framework for three years.

2) Due to the high load on the project and the need to develop new functionality, the customer set the task to restart the project with a new structure and design, using the latest Laravel + VueJS core technology stack.

PRODUCT CHRONOLOGY

Stages of the
project

Definition of needs

Prototyping and design

Development

Design discussion and more

Prototyping

Definition of need

Design

Documentation

Development
(back-end та front-end)

Own API

Connecting external APIs

Testing

TABLE VIEW

Orders FBM

RESPONSIVE

Consolidated order

Asabix TASKS

System functionality

Accounting for goods

Creation of goods;
Receipt and posting of goods;
Inventory;
Automatic assignment of a UPC code to a product;
Automatic generation of labeling;
Possibility to scan goods;
Invoicing for a certain period of storage of goods in the warehouse;
Movement of goods;
Storage of goods on shelves etc.

Finance

Possibility to accept payments via Paypal and Authorize.net to your account in the system, with payment system fees and general or personal SkladUSA fees;
Transfer of funds to any direction: bank card, private entrepreneur, Payoneer and others;
A module has been developed for accepting payments and paying through Woocommerce, Opencart and Shopify;
Reports and accounting;
10+ options with pricing logic;
Invoices issue and write-off.

DHL, FedEx, USPS, APC, GLS, PostNL and others

Clients can generate documents for sending by any service directly in the system office, having received the cost of the parcel, track number and related documents, in addition, the client can call the courier home.

Amazon, Ebay, Etsy

APIs of 3 largest trading platforms are connected. Each client has the opportunity to receive orders from any trading platform to his account and form a shipment based on this, after which it will be processed by SkladUSA and the track number of this shipment will be automatically added to the trading platform.

Etsy

Ability to create/delete/edit Etsy listings via API in SkladUSA account;
Import listing from Etsy via SkladUSA account to Woocommerce, Opencart stores.

Statistics

Tracking the status of parcels, displaying problem parcels (which are on the road for more than 14 days), delivery statistics by time (different carriers for a different period of time).

General functionality

User/subusers & admin/subadmin roles;
Parcels in consolidation;
Connection of stores;
Sending SMS;
Return of parcels;
Online notifications in the system.

OTHER PAGES

Finance, Warehouse,
Settings and Statistics Tabs

USER EXPERIENCE

Application architecture

1. Authorization

1. Sign in

with
Facebook

Password

Forgot
Password

Agree to the Terms and Conditions

2. Registration

Personal Information

First Name
Last Name
Password

Phone
E-mail

Location

Address
City
Country
Zip code

Account Details

Agree to the
Terms and Conditions

SIDEBAR NAVIGATION

2. Dashboard

Notifications

Top up balance

Shipping calculator

1. Orders

Express

DHL
FedEx

Consolidation

To USA
To Europe

Orders FBM

Consolidated order
From the warehouse

Orders FBA

Shipment to the warehouse

Self dispatch
Return shipping

2. Finance

Transactions

PayPal
Authorize

Own listings

Active goods
PayPal button

Refund

Withdrawals

PayPal complaints

3. Warehouse

Products

Add new
Тermal print

Product report

In transit
Received
Shipped
Reserved

Disposal Orders

4. Problems

Parcel 14+ days

DHL
FedEx
UPC
and other

File a сlaim

Add new
Edit

My Returns

Delete
Send to warehouse
Resend to client
Return to Ukraine

5. Income and expenses

Profit report

Shipping report

Expenses

6. Settings

Accounts

All accounts
Personal (Ukraine)
Personal (World)
Business
E-mails

Shops

Etsy, eBay
Amazon, Shopify
OpenCart, Woocommerce
Tilda and other

Subusers

Add new

Modules

OpenCart
Tilda
Woocommerce

Profiles

Packaging
Products
Expenses

7. Statistics

Delivery statistics

DHL
FedEx
USPS
APC

Analytics dashboard

3. My user profile

ORDER FBA

New FBA order—
the whole flow

API

Connected API for
SkladUSA

OTHER PAGES

Modules, special information
and express delivery

EXPRESS ORDER

Express order
DHL and FedEx

What is express order

Order delivery times are from 2 days. In addition, in the SkladUSA system you can insure your shipment, receive all customs documents and track the parcel.

Etsy LISTINGS

Created by Etsy listings via API

STATISTICS

SkladUSA Achievements

211+

Countries

2m+

Parcels

1985+

Ton of cargo

DESIGN POINTS

Comments about
the layouts

Design details

Using of omponents and atomic design for all the elements — single elements like fields and buttons then came to single unique blocks;
Grid “equal to 4” — the overwhelming majority
of all the sizes and spacings are equal to 4px;
Colors & styles, which were required, for all the elements, hierarchy in typography;
UI kit for the developers with all the states of the elements;
Responsive of all unique pages.

User account

Additionally protected by Google Authenticator

FEEDBACK

I am looking forward the
project to be released...

Together we created a great work and I think we became a real team! I am looking forward the project to be released so that users could finaly relax working with our system!

All the tasks were done:

deleted useless functionality;
in priority - the most frequent actions in one click, excellent navigation, no useless buttons, processes, all business needs are satisfied;
created a clear, simple interface with all functionality;
high-quality implementation and really good speed of the system which is very important for our users;
a pleasant system from Ui perspective using branding colors and typography.

Thank you! Looking forward to work with you in the future projects!

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Ready to Start? Let Us Know!

Ukraine Poland

Email:

ask@asabix.com

Phone:

+38 (096) 880 99 00

Address:

Ukraine, Zhytomyr
Vitruka Street, 9V

M-F, 9am — 7pm

Email:

ask@asabix.com

Phone:

+48 570 337 815

Address:

Poland, Warsaw, 00-842
Łucka street 15/204

M - F, 9am - 7pm

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CRM system for logistics company SkladUSA

Ready to Start? Let Us Know!

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CRM system for
logistics company SkladUSA