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ERP Platform with a B2B Portal for SkladUSA

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  • UI/UX Design
  • Front-end
  • Back-end
  • QA
  • Support
February 2021 - September 2022
PROJECT
ERP platform
with a B2B portal for a company
with an international warehouse infrastructure
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RESULT
Goal achieved: successfully built a new system
10560+
hours of back-end work
6400+
hours of front-end work
230+
hours of design and planning
ABOUT THE PROJECT
Project details and development
team composition
Company
SkladUSA, an American-Ukrainian company, streamlines the process of selling goods on international marketplaces like Amazon, eBay, and Etsy.
SkladUSA provides a comprehensive range of logistics services, including shipping, storage, warehouse handling, and payment acceptance.
The primary services offered by SkladUSA include:
  • Consolidated orders: simultaneous processing of a large volume of goods, saving time and money.
  • Express delivery worldwide with special carrier discounts.
  • Online payment acceptance through PayPal and credit cards.
  • Dollar transfers without the need for a bank account or Payoneer conversion.
  • FBM Fulfillment enables customers to store, pack, and ship goods to buyers using the company's services.
  • FBA Prep-Center allows sellers to sell their goods on Amazon.
  • Returns processing: inspection, warehouse returns, or preparation for resale.
Process description
For several years, Asabix has been delivering technical support for the SkladUSA project utilizing the Symfony (Sonata) framework.
However, in light of the increased workload, a desire for a fresh design approach, and the necessity to integrate new features, the client opted to reboot the project using the latest versions of the Laravel and Vue.js technology stack. The choice of both frameworks is based on their development ease, performance benefits, and extensive feature sets, which will simplify future project maintenance.
The team:
  • Product owner
  • Designer
  • Project manager
  • Back-end developers
  • Front-end developers
  • DevOps engineer
  • QA specialists
DEVELOPMENT TIMELINE OF THE PRODUCT
Project stages
Defining needs
Prototyping and design
Development
Design discussion
Prototyping
Needs assessment
Design
Documentation
Development
(back-end and front-end)
Own API
Integration of external APIs
Testing
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TABLE VIEW
Orders FBM
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Adaptability
Consolidation order
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TASKS FOR ASABIX
System Functionality
Products module:
  • Creation of goods.
  • Quantitative accounting of goods: receipt, write-off, utilization.
  • Reservation of goods for orders and tracking products in transit to the warehouse.
  • Logging of all operations related to goods movement in the warehouse.
  • Inventory management.
  • Automatic UPC code assignment to goods.
  • Automatic generation of labeling.
  • Ability to scan goods.
  • Billing for storage period of goods in the warehouse.
  • Goods movement management.
  • Storage of goods on shelves, in rows, and in cells.
Financial module:
  • Acceptance of payments via PayPal, Authorize.net, and Braintree, including Google Pay and Apple Pay, taking into account the fees of payment systems and general or personal fees of the SkladUSA user.
  • Transfer of money to any of the following ways: bank card, private entrepreneur, Payoneer, Wise, and others.
  • Developed modules for accepting payments and orders from WooCommerce, OpenCart, and Shopify.
  • Statements and accounting accounting.
  • The possibility of full or partial refunds through PayPal.
  • Creation of scars in PayPal and freezing of cash on the account for the hour of solving the problem.
  • Charging and debiting of debit accounts.
Delivery logistics (DHL, FedEx, USPS, APC, DPD, GLS, PostNL, etc.)
Customers can effortlessly generate documents for shipments using any service directly within the system interface. They receive postage prices, tracking numbers, and all necessary related documents instantly. Additionally, customers have the option to request courier services to their doorstep.
Marketplaces (Amazon, eBay, Etsy)
The integration of Amazon, eBay, and Etsy's APIs allows customers to efficiently manage orders from three different marketplaces through a single unified interface in SkladUSA. Once the SkladUSA team processes the shipment, track numbers are automatically updated on the corresponding order within the marketplace via API.
Etsy listing management
Manage Etsy listings by creating, deleting, and editing them via API directly from your SkladUSA account, and import listings from Etsy to WooCommerce and OpenCart stores for seamless business management.
Analytics and statistics
Parcel tracking, including identification of problematic shipments in transit for over 14 days. Provision of convenient delivery statistics for various carriers over different periods.
General functionality of the system:
  • Balance management
  • Sub-user creation
  • Delivery calculator
  • Store creation and integration
  • SMS sending capability
  • Promo code management
  • Multi-search functionality
  • Online notifications
OTHER PAGES
Finance management, delivery statistics,
sub-user creation, and more
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USER EXPERIENCE
Application architecture
1. Authorization
1. Sign in
Login
  • Login
    via Facebook
Password
  • Forgot
    password
Acceptance of rules and terms
2. Registration
Personal information
  • First name
  • Last name
  • Password
  • Phone
  • E-mail
Location
  • Address
  • City
  • Country
  • Zip code
Account details
2. Dashboard
Notifications
Top up balance
Shipping calculator
1. Orders
Express
  • DHL
  • FedEx
Consolidation
  • In the USA
  • In Europe
Orders FBM
  • Consolidation order
  • From the warehouse
Orders FBA
Shipping to warehouse
  • Self-shipping
  • Return
2. Finance
Transactions
  • PayPal
  • Authorize
  • Braintree
Own listings
  • Active products
  • PayPal button
Refunds
Withdrawals
PayPal disputes
3. Warehouse
Products
  • Add new
  • Thermal printing
Product report
  • In transit
  • Received
  • Shipped
  • Reserved
Product disposal
4. Problems
Parcel 14+ days
  • DHL
  • FedEx
  • UPC
  • Other
File a сlaim
  • Add new
  • Edit
My returns
  • Delete
  • Send to warehouse
  • Resend to customer
  • Return to Ukraine
5. Income and expenses
Profit report
Shipping report
Expenses
6. Settings
Accounts
  • All accounts
  • Personal (Ukraine)
  • Personal (World)
  • Business
  • E-mails
Shops
  • Etsy, eBay
  • Amazon, Shopify
  • OpenCart, Woocommerce
  • Tilda and others
Sub-user
  • Add new
Modules
  • OpenCart
  • Tilda
  • Woocommerce
Profiles
  • Packaging
  • Products
  • Expenses
7. Statistics
Delivery statistics
  • DHL
  • FedEx
  • USPS
  • APC
span>Dashboard analytics
3. Personal account

ORDER FROM WAREHOUSE
Users can create shipments from the warehouse and choose from the following options:
  • Select the specific warehouse where the goods will be sent.
  • Choose the carrier company from the available options.
  • Specify product dimensions or select pre-defined profiles created by the customer.
  • Opt for engraving on the goods, if desired.
  • If applicable, decide on the VAT payment based on the country's tax requirements, which may impact the order total.
  • Select the type of insurance for the shipment.
  • Choose the packaging type, include a gift card, and provide any additional details needed.
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API
Connected APIs
to the SkladUSA system
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OTHER PAGES
Modules, returns management, customs information and more
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DHL AND FEDEX EXPRESS ORDERS
Delivery from 2-3 days
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Capabilities:
  • Shipping is available from warehouses in Poland and Ukraine.
  • The sender can be either the user themselves or the SkladUSA company.
  • For FedEx, there is the option to generate additional documents such as the Hazardous Materials Law Certification and Drop Ball Certification (required for products like food, utensils, wood, cosmetics, etc.).
  • The option to insure the shipment.
  • Receiving the shipping cost, tracking number, labels, and proforma invoice.
Calculator
Users can enter the destination and dimensions of the parcel, and the system will determine available carriers and calculate the cost.
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STATISTICS
Achievements of SkladUSA
211+
Countries
2m+
Shipments
1985+
tons of cargo
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USER PERSONAL ACCOUNT
Enhanced security with Google Authenticator Integration
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FEEDBACK
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consultant
Tetiana
IT Consultant at Asabix