Outsourcing and outstaff: difference and features

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Modern companies often have a need for fast and efficient development of software and other IT projects. However, it is not always possible to form a full-fledged internal team to perform all tasks. Therefore, we decided to provide an answer to the question: what is outstaffing and outsourcing, so that you can familiarize yourself with new methods of attracting specialists.

Outsourcing: definition and characteristics

Outsourcing is a strategy in which certain functions or tasks of a company are transferred to a service provider that specializes in the relevant industry. This approach involves delegating responsibility for projects or tasks to a team of experts who operate outside the client organization

Characteristics of outsourcing

  1. Using outsourcing allows optimizing expenses on staff search, hiring, and support, as well as creating and maintaining the necessary infrastructure for task implementation.
  2. Providers of outsourcing services possess deep knowledge and expertise in their industry, ensuring the delivery of high-quality solutions and professional insights.
  3. With a ready team of specialists, outsourcing contributes to reducing the time required for project development and implementation.
  4. Outsourcing expands collaboration boundaries, providing an opportunity to work with service providers from different countries and regions. This opens access to diverse talents and resources that may not be available within national borders.
  5. Outsourcing is an effective tool for risk management in companies. By entrusting tasks to a third-party representative, businesses also transfer related risks and responsibilities to them

Examples of outsourcing usage

  • Businesses can outsource their website development and maintenance to focus on their core business. Developers will work on projects remotely
  • Companies can order user technical support or equipment maintenance to reduce the burden on their staff.
  • Organizations can delegate accounting, tax services, and financial analysis to professional outsourcing partners.

Outstaffing: definition and characteristics

Outstaffing is a business model in which a company hires employees through a third-party organization or intermediary to work on their projects but formally remains employees of the partner who provides the services.

Characteristics of outstaffing

  1. The client company has full control over the team and work processes as outstaffed specialists become part of the internal team.
  2. The absence of direct employment contracts with IT specialists who perform the work is one of the main advantages. The outstaffing firm handles all issues related to personnel and accounting, allowing the client to avoid dealing with potential labor disputes, payroll calculations, and other aspects.
  3. Outstaffing enables businesses to scale and modify the team composition according to the project's current needs.
  4. Outstaffing allows integrating specialists into the corporate culture of the client company, promoting deeper collaboration and teamwork.
  5. Outstaffing is an ideal solution for clients with constantly changing development requirements. The outstaffing team is always available and ready to start coding according to new requests.

Examples of outstaffing usage

  • Team expansion for programmers: a company can outstaff developers to reinforce their team during project execution.
  • Quality control: clients can hire outstaffers to conduct software testing and quality control of products or services.
  • Project management: outstaffing allows hiring experienced project managers for effective project management.

Difference between outsourcing and outstaffing

Criterion Outsourcing Outstaffing
Responsibility Performance of tasks by the service provider company Completion of tasks by specialists within the team
Control Limited control by the customer Full control by the customer
Flexibility Flexibility in changing team size and number of tasks Flexibility in changing team size and number of tasks
Confidentiality Trust over confidential information Greater control over confidential information

How to choose between outsourcing and outstaffing?

  • If the project requires quick and short-term human resources, outsourcing may be the preferable choice.
  • For projects with deep business logic that demand significant time from developers to understand all aspects, outstaffing may be the more suitable option.
  • The cost of services to an outsourcing partner is significantly more economical compared to hiring IT specialists in-house.
  • If the business deals with confidential data or requires full control over confidentiality, outstaffing might be the preferred choice
  • In cases where the client company lacks a project manager, and the director does not have enough time to manage the project, delegating the execution of the tasks to an external outsourcer would be the best solution.


Outsourcing and outstaffing are two different models that allow businesses to access specialized skills and resources to complete projects. Outsourcing provides flexibility and cost-effectiveness, while outstaffing provides full control and integration of specialists within the team. When choosing between them, you need to consider the needs and goals of the company. In the end, the right choice will help to achieve success in the development of projects and the achievement of business goals.


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